Terms & Conditions

Reptiles

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Caresheets

 

Image of several reptiles

Payment

Payment methods include cash and cheque only.  All animals must be paid for prior to collection or on collection day if paying by cash.

 

Deposits

Any of the available animals can be reserved for a 20% non-refundable deposit and can be held for up to one month.

               

Collection/Delivery

Livestock can be collected in person (always arrange in advance) or personal delivery may be possible for a negotiated charge.  Use www.mapquest.co.uk (click on link) to check how many miles this would be from Edinburgh, Scotland.

 

Guarantee

All animals will be healthy and feeding well at the time of delivery/collection.  A caresheet will also be supplied.  If for any reason, you experience a problem with the animal, please contact us within 24 hours of collection/delivery.  We will either replace the animal or offer a full refund.  Please note however, we reserve the right to refuse a refund or replacement if the problem has occurred as a result of poor husbandry or handling.

 

We take great pride in producing beautiful, strong captive bred animals and we want them to thrive in your care.  So, if you do have any questions regarding your new purchase, then please feel free to contact us.

Bearded Dragon hatching
Bearded Dragon hatching
malebrownhedgehog.jpg
Baby Pygmy Hedgehog
Baby Red-Tail Boa
Baby Red-Tail Boa


Jays Animal Encounters - Bringing the Zoo to you!
 
Based in the North of England - Catering for all of the UK